FREQUENTLY ASKED QUESTIONS
01. Should I pay immediately at checkout?
No, we offer the possibility to pay as you pick up the car, or you can chose PayPal as your payment method.
02. Is your website secure?
Yep! On any page where we ask you to enter your address, phone number, or credit card information, we use secure socket layer (SSL) to encrypt the communication.
03. Where do I pick my rental?
Upon completing the booking process, you will receive a confirmation email with all of the necessary details.
04. How do I make payments using paypal? How does it work?
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to cartsy.redq.io system for your order.
05. I want to pick up my vehicle on a different location
We are happy to get your vehicle delivered in different locations if possible. An additional service fee might be charged, however we can discuss it beforehand.
06. Can I take my rental car abroad?
You can drive your car outside of Albania, however you should let us know prior your trip. If that's the case, we will review your booking and the pricing. You might be subject to an international insurance policy, which should be purchased by you. This excludes Kosovo.
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